Privacy & Cookies Policy

Effective Date: 25.08.2025

HFT Academy (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your information when you access our website, use our services, or interact with us.

We operate globally from our base in Australia, and this Policy applies to all clients and users regardless of where they are located.

 

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

  • Name, email address, phone number, billing address, and payment details.

  • Information you provide when signing up for courses, coaching programs, or newsletters.

(b) Usage & Technical Information

  • Device type, browser type, IP address, operating system, and time zone.

  • Website usage activity (pages visited, time spent, links clicked).

(c) Tracking & Analytics Data

We use Google Tag Manager and Meta Pixel (Facebook Pixel) to gather data about user interactions, including:

  • Website traffic, audience measurement, and conversion tracking.

  • Behavioural patterns (e.g., what content you view or interact with).

 

2. How We Use Your Information

We may use your personal and technical data for:

  • Providing and improving our online education and coaching services.

  • Personalising your learning experience and recommendations.

  • Processing payments, invoices, and account management.

  • Marketing, remarketing, and advertising across Google, Meta (Facebook/Instagram), and other platforms.

  • Analysing website traffic and performance through analytics tools.

  • Complying with legal and regulatory obligations.

 

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

  • Service Providers (e.g., payment processors, hosting providers, email platforms).

  • Analytics & Marketing Partners (Google, Meta) for tracking and advertising.

  • Legal or Regulatory Authorities when required by law.

Where data is transferred outside Australia (e.g., to the United States or EU), we take reasonable steps to ensure it is handled in compliance with applicable data protection laws.

 

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, track performance, and deliver targeted ads.

Types of Cookies We Use:

  • Essential Cookies – Required for website functionality.

  • Analytics Cookies – Help us understand how visitors use our site (via Google Analytics/Tag Manager).

  • Advertising Cookies – Enable remarketing and personalised ads (via Meta Pixel and other platforms).

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.

If you are located in the EU/UK, you may also have additional rights to opt-out of non-essential cookies under GDPR.

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your personal information.

  • Restrict or object to processing of your data (including marketing).

  • Withdraw consent where we rely on consent for processing.

To exercise these rights, please contact us at [email protected]

 

6. Data Security & Retention

We implement reasonable safeguards to protect your personal information from unauthorised access, use, or disclosure.

We retain personal data only as long as necessary for the purposes outlined in this Policy or as required by law.

 

7. International Clients

As HFT Academy serves clients worldwide, we comply with:

  • Australian Privacy Principles (APPs) under the Privacy Act 1988.

  • GDPR (EU/EEA/UK clients) for data subject rights and cross-border data transfers.

  • CCPA (California, USA clients) for rights regarding personal data.

 

8. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

9. Contact Us

If you have any questions or concerns regarding this Privacy & Cookies Policy, please contact us:

HFT Academy
Email: [email protected]